Privacy Policy

Nuqta (“Nuqta”, “we”, “us”) is responsible for the personal data described here. You can reach us about privacy at any time at [email protected].

When you sign in. You can sign in with your phone number, with Google or with Apple.

• Phone: your phone number and a one-time code we send to it over WhatsApp. The code expires after a few minutes.
• Google or Apple: your name, email address and profile picture as shared by that service. Apple may give us a private relay address instead of your real email. We never receive your Google or Apple password.

When you try Nuqta without an account. We create a guest account so your onboarding answers and lessons are saved. If you sign in later, that progress moves to your account.

Your profile. Display name, username, avatar and profile frame, and your profile and privacy settings (for example whether you appear on leaderboards).

Your learning. The course you take, your level and daily goal, the reasons you gave for learning, the lessons and practice you finish, your accuracy and mistakes (so we can help you review them), time spent learning, XP, gems, hearts, streaks, streak freezes, quests and achievements.

People you interact with. Who you follow and who follows you, people you block, and reports you send or that are sent about you.

Settings. App language, time zone (so your day and streak follow your clock), daily reminder time and notification choices.

Technical data. For each signed-in session: IP address, device or browser information, and when the session started. We use it to keep your account secure.

The nuqta.ma waitlist. Your email address, your WhatsApp number if you add it, your answers to the optional questions, the language of the page, your country (worked out from your IP address) and where your visit came from (for example a link we shared on Instagram). An automatic check by Cloudflare Turnstile helps us block bots.

When you contact us. Your message and the details you include.

Learners cannot upload photos in the app today; images in lessons are added by our team. If that changes we will update this policy first.

• To create your account, sign you in and keep your progress in sync across devices.
• To run the learning and game features: lessons, reviews, streaks, hearts, gems, quests, ranks and leaderboards.
• To show your profile to other learners, within the settings you choose.
• To send sign-in codes and the reminders and notifications you turn on.
• To keep Nuqta safe: review reports, prevent abuse and enforce our Terms.
• To understand how Nuqta is used, in aggregate, so we can fix problems and improve lessons.
• For the waitlist: to tell you when Nuqta launches and invite you to try it, and to understand who is interested.

We do not sell your personal data and we do not use it for third-party advertising.

Under Law 09-08 we process your data because it is needed to provide the service you asked for (your account and lessons), because you agreed (for example to reminders or to joining the waitlist), because of our legitimate interest in keeping Nuqta secure and improving it, or because the law requires it.

Other learners can see your display name, username and avatar. Unless you turn off Show on leaderboards in Settings → Privacy, they can also see your rank, frame, XP, streak, achievements, the course you take, and your followers, and find you on leaderboards and in search.

With Show on leaderboards off, you do not appear on leaderboards or in search, and your profile shows only your name and avatar.

Your phone number and email address are never shown to other learners. People you block cannot follow you or see your profile.

We share data only with service providers that help us run Nuqta, and only what they need:

• Hosting and database providers that store the app’s data.
• Meta’s WhatsApp Business Platform, to deliver sign-in codes.
• Google and Apple, when you choose to sign in with them.
• Cloudflare, for network security and the bot check on our website.
• Email and messaging providers, to answer you or send the updates you asked for.
• Analytics tools, to measure how the app is used. We will name the tool here once we use one.

These providers may only use the data to provide their service to us. We may also disclose data if the law requires it, or to protect the safety of our users.

Our providers may store data on servers inside or outside Morocco. When data leaves Morocco we take the steps Law 09-08 requires, including asking the CNDP for authorisation where needed, and we use providers that protect data to a comparable standard.

We keep your account data for as long as your account exists. When you delete your account we delete it, with your profile, progress, stats, follows and blocks. Copies in backups are removed on their normal cycle. We may keep a limited record longer where the law requires it or to deal with a safety report.

Guest accounts that are never saved to a real account may be removed after a period without use. Waitlist sign-ups are kept until launch, or until you ask us to remove them.

Under Law 09-08 you can ask to access your data, correct it, delete it, or object to how we use it. In the app you can:

• change your profile in Settings → Profile;
• download a copy of your data in Settings → Account → Download my data;
• delete your account in Settings → Account → Delete account.

For anything else, write to [email protected]. We may need to confirm it is really you. If you are not satisfied with our answer you can complain to the CNDP (cndp.ma).

You can delete your account and its data at any time. See Delete your account for the steps, including what to do if you can no longer open the app.

Nuqta is not meant for children under 13, and they may not create an account. If you are between 13 and 18, ask a parent or guardian before using Nuqta. If we learn that a child under 13 has an account, we will delete it. Parents can contact us at [email protected].

Data travels over encrypted connections. Sign-in codes expire after a few minutes and allow only a few attempts. Access to personal data inside our team is limited to people who need it. No system is perfectly secure, so please keep your phone and your Google or Apple account safe.

We will update this page when what we do with data changes, and change the date at the top. If a change is important, we will also tell you in the app before it applies.

Questions or requests about your data: [email protected].